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Doodlebuggers Service Network
Pensacola, FL | Full Time
$34k-42k (estimate)
1 Month Ago
Customer Experience Representative
$34k-42k (estimate)
Full Time 1 Month Ago
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Doodlebuggers Service Network is Hiring a Customer Experience Representative Near Pensacola, FL

Why you should become a Doodlebugger!
Benefits: 
  • Medical Insurance
  • Dental 
  • Vision 
  • Education and Training
  • Certifications 
  • $10,000.00 Life Insurance Policy 
  • 401K
  • 7 Paid Holidays
  • PTO available after 90 days
  • Employee Discounts 
Core Values: 
  • Respect 
  • Education 
  • Communication 
  • Integrity 
  • Productivity 
  • Excellence 
Job Description:
Doodlebuggers is looking for a CSR who will answer phones, respond to voicemails, reply to emails, and text messages, and provide customer services to take care of all the customer’s needs. Will coordinate with teammates to ensure organizational effectiveness, efficiency, and safety, ensuring administrative procedures are followed. Will help with all aspects of customer service including answering phones, greet customers on the showroom floor, and task completion. Other duties will be assigned as needed.
Job Duties:
  • Answering telephones & following the company script. 
  • Thorough understanding of Doodlebuggers services provided as well as basic knowledge of chimneys, fireplaces, dryer vents, fire feature and other products provided. 
  • Ensure all relevant and pertinent customer information is collected, verified, and documented. 
  • Responsible for all contact requests, website user requests, work orders and customer emails that come into the office email box, voicemails, and text messages. 
  • Ensure all customer service complaints and issues are addressed via text, phone, email, or in person. 
  • Greet showroom guests and assist salespeople as needed. 
Requirements:
  • Good verbal and written communication skills.
  • Work independently and as part of a team.
  • Commitment to quality work.

Job Summary

JOB TYPE

Full Time

SALARY

$34k-42k (estimate)

POST DATE

03/12/2024

EXPIRATION DATE

05/10/2024

WEBSITE

hugyourhome.com

HEADQUARTERS

Pensacola, FL

SIZE

<25

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The job skills required for Customer Experience Representative include Customer Service, CSR, Written Communication, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Experience Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Experience Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Experience Representative positions, which can be used as a reference in future career path planning. As a Customer Experience Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Experience Representative. You can explore the career advancement for a Customer Experience Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Experience Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Experience Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Experience Representative job description and responsibilities

Collaborated with various team members across departments to problem solve and exceed customer expectations.

02/09/2022: Asheville, NC

Customer experience representative also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

03/04/2022: Augusta, GA

Customer experience representative document their exchanges with clients, often using customer relationship management software.

02/20/2022: Atlantic City, NJ

They generally need to know how to create and update tickets and how to search for customer records.

12/25/2021: New Bedford, MA

Customer service representative listen to or read about customer problems and suggest solutions.

02/09/2022: Allentown, PA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Experience Representative jobs

Customer service representatives must have distinct personalities.

02/05/2022: Norwich, CT

Most customer service representative jobs require candidates to complete on-the-job training.

02/13/2022: Burlington, VT

Customer service representative should have sound knowledge of the product/service which will help them suggest a solution to the customer right away.

02/15/2022: Appleton, WI

The person needs to know when to ask for referrals or reviews from customers.

01/29/2022: Winston Salem, NC

Customer experience representative must be patient and polite, especially when dealing with difficult or angry customers.

12/27/2021: Baltimore, MD

Step 3: View the best colleges and universities for Customer Experience Representative.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College